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When does my order will be shipped?
After receipt of payment, orders will be sent immediately (on working days) or at least the next working day.
When does my order will be delivered?
As soon as we start packing your order we will sent it mostly the same day. Our company has offices in Switzerland, Turkey, Italy, Hong Kong and America. All orders are shipped with mail order companies and these deliver within 2-5 working days. Exception is the orders from Hong Kong, these will be delivered within 2-10 working days. Other exceptions are:
- hard weather conditions
- If we receive the payment late
- If there is nobody in the address during delivery (you will be informed by the mailordercompany)
- In official holidays
- If the address is wrong (you will be informed by the mailordercompany)
- If the products are not available for that period (you will be informed by our customer service)
Where do we ship?
We can ship to all countries in the world.
How can I track my parcel?
Because of little staff and many orders it is unfortunately not possible for us to provide all track and trace numbers. As a result, we have chosen to do this only for late shipments. If your order is late, please contact our customer service firstname.lastname@example.org for help en check out your order.